We support Net Neutrality, and hope our friends and customers will join us in taking action for a free and open Internet.

If you have a question about anything at all, we are here to help! We have many convenient ways you can reach us for Customer Support - and our Customer Support is available at all times (24/7):

Website Chat

You can find a chat icon at the bottom right of every page on our website. Clicking that icon will open a panel where you can ask questions and chat with our delivery person. Expected response time: between 5 and 15 minutes.

Customer Service Icon

Chat with us on Magic Online

Contact us on the Magic Online client program. Our delivery person's Magic Online account is Cardhoarder. To speak with us via Magic Online, click CHAT in the upper right-hand corner. Then select Join/New Chat Session....

A new window will appear. In the text box, enter the username Cardhoarder and click Create New. You should now be in a private chat session with Cardhoarder. Now send us a private chat. Expected response time: usually within 5 minutes

Email Support

Send an email to support@cardhoarder.com with your question. Expected response time: generally within 30 minutes.